Services

Build Consumer Trust

Research shows that 90% of new business comes from the consumer experience, yet more than 80% of borrowers don’t fully understand the documents they sign during the mortgage process.

Talk’uments solves this by delivering interactive mortgage communication that explains loans, fees, disclosures, settlement statements, and the entire mortgage process in plain, easy-to-understand language—always in the borrower’s language of choice. By clarifying complex documents, lenders increase borrower confidence and can serve more borrowers efficiently.

Establish Inclusivity

By 2035, 85% of new household formations will be created by minorities (Harvard Joint Center for Housing). Hispanics, who now make up 18% of the U.S. population, accounted for more than 63% of homeownership growth in the past decade (Wall Street Journal).

Talk’uments helps lenders reach and support Limited English Proficiency (LEP) borrowers, strengthening compliance, improving the borrower experience, and expanding market opportunities for their business.

Our Features

Accessibility

Seamlessly integrate with leading loan origination systems, point-of-sale platforms, and document providers to deliver multilingual mortgage explanations at scale.

Interactive Learning

Empower both first-time and experienced homebuyers with tutorials and guided modules that simplify mortgage education and help borrowers understand their loans.h3>

Fair Lending and Compliance

Loan disclosures and closing documents can be overwhelming. Talk’uments delivers standardized, compliance-ready mortgage information that borrowers understand, helping lenders reduce complaints and meet regulatory expectations while expanding their reach.